Privacy Policy of Discounted Labs


Welcome to Discounted Labs, where we prioritize not just your health but also your privacy. This Privacy Policy outlines the type of personal information we collect and how it is used, stored, and protected when you use our services. Your trust is our priority, and we adhere strictly to legal frameworks, including HIPAA and HITECH, to keep your data secure.

Services We Offer

Discounted Labs is dedicated to offering laboratory testing services to both healthcare professionals and patients referred by non-medical providers. Although we facilitate comprehensive lab tests, it's crucial to note that Discounted Labs does not offer specific medical advice. Our primary objective is to arm you with accurate information to enhance your understanding of your health. Beyond delivering precise test results, Discounted Labs does not assume any additional responsibilities.

Commitment to Privacy

Your privacy is of utmost importance to us. Whether you connect with us via phone or online, we implement stringent measures to secure your personal information. We adhere to all federal and state laws governing medical privacy, including but not limited to HIPAA and HITECH regulations. To maintain our service quality, we record all inbound and outbound calls. By utilizing our services, you agree to the data collection and usage practices stipulated in this Privacy Policy.

Data Collection and Storage

We collect personal information supplied by the ordering physician or referring non-medical provider. This data is meticulously stored and safeguarded to prevent unauthorized access.

Use and Disclosure of Personal Information

General Provisions

  • The personal information collected is primarily used to facilitate the services you have requested.
  • Your identifiable information may also be used to notify you of your test results.
  • We may share information only with the ordering physician and the patient for whom the lab tests were conducted.
  • Occasionally, your data might be used to inform you about additional services or products you've shown interest in.

Data Aggregation Services

In alignment with this Agreement, Discounted Labs may use Protected Health Information (PHI) to offer Data Aggregation services to the ordering physician.

Management and Legal Obligations

We may also use PHI for the overall management and administrative duties of Discounted Labs or to meet our legal obligations.

Sharing Information with Third Parties

Discounted Labs holds a firm policy against selling, renting, or leasing customer information to third parties. We may collaborate with trusted partners for statistical analysis or customer support. All partner organizations are strictly forbidden from misusing customer information and are obligated to maintain its confidentiality.

Disclosure for Legal Reasons

We reserve the right to disclose your personal information, without prior notice, if we are mandated by law to:

  • Comply with legal obligations.
  • Protect our rights or properties.
  • Report violations to the relevant authorities.

Policy on Non-Medical Users

Non-medical users are prohibited from requesting Protected Health Information unless explicit written consent has been provided by the patient.

Term and Termination

This Privacy Policy is effective upon your date of registration and will remain so until all PHI is either destroyed or returned to the ordering physician, as per the termination conditions laid out in this section.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy periodically. Significant changes will be prominently notified on our site or updated on this page. Continued use of our services post-modification constitutes your acknowledgment and acceptance of the amended policy.

Contact Us

Your feedback is essential. For any questions or clarifications regarding this Privacy Policy, please feel free to contact the Discounted Labs team.

Thank you for entrusting Discounted Labs with your healthcare needs. We are committed to maintaining the confidentiality and security of your personal information.