Frequently Asked Questions - Discountedlabs
- How soon will I get my results?
Most lab test results will be emailed to you within 5-7 business days after you get your blood drawn. LC/MS-based tests like sensitive estradiol require up to 5 - 7 business days. You will receive an email alert when you can download your results. Some tests like CBC, CMP, Lipids and others may be ready within 2 days.
- How do I get my results?
We will email you an alert as soon as your results become available (Usually 5-7 business days). Due to privacy regulations, we do not email or fax them to your physician. It is your responsibility to do so.
- Will anyone else know my results?
No, your results will remain completely confidential.
- It has been over 5 business days and I have not received my lab test results.
Check your spam folder since lab test results alerts are emailed when they are ready for download from your profile. If you can't locate this email, please email us at [email protected]
- When I log in my lab account, it says my results are ready but I have not received them.
Sometimes blood test results are partially ready (only a few of your tests).We wait until your entire order lab test results are ready to send them in one single email.
- I am a man with low testosterone that just received my blood test results from you. What is a good resource to educate myself?
We believe that ExcelMale.com is one of the best and most moderated men's health forums online. We suggest checking them out and registering to ask questions there. They have over 47,000 members, including some well-known physicians. They also review clinics, compounding pharmacies, products, and services related to health.
- Can I get my results the same day or faster than the time specified?
Unfortunately, Discounted Labs does not offer same day testing or result delivery. Some tests, like CBC, CMP, lipids, and A1C, are available after 24 hours. Other business days. Others take longer due to the assay complexity.
Typical Tests: 5-7 business days (maximum 14 days)
Estradiol, ultrasensitive LC/MS
Testosterone, Free + Total LC/MS
IGF-1, LC/MS
Reverse T3 LC/MS
DHT LC/MS
Cystatin C
Glutathione: Up to 3 weeks
Pregnenolone, LC/MS: Up to 3 weeks
Magnesium or Zinc in RBC: Up to 2 weeks
Cardio IQ- Up to 10 business days.
Apolipoprotein B up to 10 business days.
Several of these tests are analyzed using a specific technique called liquid chromatography/tandem mass spectrometry (LC/MS-MS). There's a special place in the U.S. where these precise machines needed for LC/MS panels run only on two specific days a week. So, sometimes the clock ticks a bit while we wait for samples to return from their initial collection points. - Can I get the results of each test I order on a separate report?
We are unable to separate results for tests that are ordered together. If you require results to be separated, place separate orders for the tests you need reported together.
- I need someone to interpret my results to me
We are unable to provide medical advice or interpret blood test results legally, but we do have a range of resources available to assist you in better understanding your tests:
- HIGH AND LOW BLOOD TEST RESULTS: What Do They Mean?: This guide can offer general insights into what your test results might indicate.
- Are you looking for a TRT, Thyroid, or HRT Doctor?: Our platform can help direct you to medical professionals who specialize in these areas, although we can't endorse any specific provider.
- Discounted Labs Resources: We offer a variety of articles and tools to give you more information about blood tests, what they can mean, and how to proceed after you've received your results.
- Video: HOW TO ORDER DISCOUNTED LABS ONLINE: For those unfamiliar with our process, this video walks you through how to order your tests online with ease.
If you have medical questions related to your blood test results, we highly recommend consulting a healthcare provider for professional advice tailored to your specific situation.
P.S. We're committed to making lab tests more accessible and easy to understand, but we urge you to seek medical advice from a qualified professional for diagnosis and treatment options.