Frequently Asked Questions - Discountedlabs
- How is DiscountedLabs.com different from any other lab test companies in the market? What states do you serve ?
DiscountedLabs.com was founded by frustrated self-reliant health advocates that needed more economical access to lab tests.
At DiscountedLabs.com we provide you with a doctor's prescription for your blood tests (every order is reviewed by a clinician).
We pride ourselves to have the best prices available in most U.S. states (Except NY, NJ and RI). We are also committed to educating people about what blood tests mean via our blog and education pages. We also keep our blood test menu concise and simple so that you can find what you need faster. To make it easy for you, we have also created common blood test panels ordered by physicians for different conditions.
- Will you take and file my insurance?
Unfortunately, we cannot take insurance. This allows us to keep the lowest prices possible. We do not provide information for insurance processing.
- How much will tests cost?
Test costs vary, depending on what tests you order. You can see an example of pricing on some frequently ordered tests and profiles here
- Do I need an appointment for my blood draw?
No. You are not required to make an appointment at any of the lab locations. But some locations are busier than others. If you wish, you can make an appointment by visiting: Find a Location
- Will anyone else know my results?
No, your results will remain completely confidential.
- What lab tests can I order?
To keep costs and complexities down, we only sale the lab tests listed on our "Choose a Test" page.
- Do I need to be fasting for my tests?
Sometimes. Fasting is usually recommended for common tests like glucose and lipid profiles. Some physicians prefer that testosterone testing is done before breakfast since food may temporarily decrease the blood level of testosterone.Please read this article for more details Fasting Blood Tests - Everything You Need to Know
- Do you offer hormone saliva tests?
We do not offer saliva-based testing.
- If I want to order several lab tests but plan to use them in separate days, can you send me separate lab request forms for each lab test in my order?
If you are planning to order tests that you will use on different days or weeks apart, please place a separate order for each.
- Can I use your services in NY state, New Jersey, and Rhode Island?
Recent state regulations have made it impossible for us to serve customers in those states. Residents of those states cannot obtain blood testing in other states.
- I live in Canada and I understand that you only serve the U.S., but will be visiting Illinois in the next few weeks. Can I get my blood tested there?
Unfortunately, you have to have an address in one of the states that we serve in the United States.
- If I add multiple tests to my cart, how will it work? Do all the tests take place at once, or do I have to take one by one?
If you order more than one blood test, only one blood draw is required.
- When I log in my lab account, it says my results are ready but I have not received them.
Sometimes blood test results are partially ready (only a few of your tests).We wait until your entire order lab test results are ready to send them in one single email.
- I am a man with low testosterone that just received my blood test results from you. What is a good resource to educate myself?
We believe that ExcelMale.com is one of the best and most moderated men's health forums online. We suggest checking them out and register to ask questions there. They have over 37,000 members including some well-known physicians. They also review clinics, compounding pharmacies, products, and services related to health.
- I am a physician and interested in saving my patients money on blood tests. Can I work with DiscountedLabs as a physician?
Email us at [email protected] to ask us about our physician lab network.
- Can I buy more than one of the same test to use each a few weeks apart?
Yes, but you must place separate orders. Please remember that orders are good for 90 days, so use them before then.
- Are there any factors that can interfere with my blood tests?
If you are taking Biotin, please stop it 72 hours before your blood draw. Biotin may interfere with hormone tests.
- I placed and order but realized I did not use the discount code I have?
If you notify us within 24 hours from your order time, we can refund you the amount that is represented by the code you have. We do not retroactively apply or change codes after 24 hours.
- I suspect my total testosterone (TT) blood level is above 1500 ng/dL and I want to know the actual value. Some companies report TT levels as "greater than 1500 ng/dL". Which testosterone test should I order to know the actual value?
We only sell the most accurate total and free testosterone test.
The Testosterone Free and Total LC/MS-MS test provide two measurements for Testosterone levels. Results for this test will include Free Testosterone and Total Testosterone measured by liquid chromatography and tandem mass spectrometry (LC/MS-MS).
This test is more sensitive than the one done by immunoassay and provides a more accurate measurement when total testosterone concentrations are very low (under 150 ng/dL, adequate for T testing in women) or very high (over 1500 ng/dL).
- How does this process work?
Choose the tests you would like to have performed, add them to your cart and proceed to the checkout. Register as a new Customer/Patient or log in if you are an existing customer. Complete checkout and follow the on-screen instructions to view and print your lab order. Take the lab order to the lab when you go for testing. Be sure to follow preparation instructions for the tests ordered.
- Do you offer DNA testing?
No, we do not offer DNA testing at this time.
- What payment methods does Discounted Labs accept?
Payments accepted include Visa, MasterCard, Discover, American Express, and PayPal. We will add other methods in the future.
- Do I have to pay any additional fees at the lab?
All fees are included in the cost of the tests when you place your order. No further payment is required at the lab.
- Do I need to visit a doctor to get a lab order before getting tested?
No, Discounted Labs provides the lab order for you.
- Can I buy a lab test for my child?
You can place an order for your child but need to create an account with your child's name, gender and date of birth. You can use your address, email address, phone number and credit card. Minors must be accompanied by their parent or legal guardian at the lab. You need to show your and your child's ID at the lab.